Acoustical Services, Inc
We started the project by onboarding Acoustical Services, Inc as a client of Nice Branding Agency. Our onboarding process includes the provision of a few Nice client forms, as well as the payment of a deposit to get the party started.
In order to download all of the important information from Acoustical Services, we sent them a creative brief that included questions about both the logo and the website. In order to ensure that we exceed expectations every time, we’ve got to know what those expectations are.
The questionnaire noted that they are in the business of installing acoustical ceilings, and that their primary target is contractors. Additionally, we found through the brief that the client was hoping that the new logo would convey professionalism and accuracy.
The brief was reviewed by our design lead and a brainstorm was held by our team to curate viable concepts that could be developed into brand marks for the business. The team came together to sketch some ideas, and ultimately those ideas were brought to our Director of Design and Creative Director for selection.
These concepts included the use of sound waves, the incorporation of tiles to indicate acoustical panels, as well as options that focused on an acronym for the name of the business.
Our Director of Design and our Creative Director carefully reviewed the options, digging in to determine what would be legible in application and meaningful to the development of the brand. They advised that we implement a variation on the acronym to create a slanted design within the I that would mimic the slanted acoustical panels so often installed.
We presented three options to the client, including the sound wave option, the tile option, and the acronym option. All were shown in vibrant colors that indicated a bold approach to professionalism and accuracy. The color palettes selected included options that would capture attention in the field and align with that of other subcontractors on a job, while also differentiating the business with unexpected pops of bright yellow and a fresh green tone.
The first option we presented incorporated an icon meant to demonstrate sound. The icon was utilized in the typeface in place of the letter ‘C’ within the word Acoustical. This symbol of sound reverberation makes it instantly recognizable that the firm handles business surrounding acoustics and sound.
The second concept that was created took on an icon that would be placed to the left of the type and demonstrated the acoustical panels that the company installs for its clients. The panels are set into a diamond shape, with a color formation symbolizing the letter A. The color is then brought into the the abbreviation, inc at the end of the type to balance the logo.
The final option created utilizes the company’s acronym as the icon. Within the icon, you will notice that the ‘I’ has a slightly slanted top. This indicates the acoustical panels that the business is known for installing and draws interest to the logo. Once again, the bright yellow color is brought into the tag at the end of the logo to provide balance and to draw the viewers eye across the business name from left to right.
Upon presentation, the client was immediately drawn to the option that incorporated their acronym as the icon. The full logo includes a horizontal setup with the icon on the left and the full business name on the right. The icon is intended to stand alone as needed, and the top of the ‘I’ is slanted to parallel the main product of the company.
The bold color palette was swapped out for a more sleek option that was based on black with highlights of copper foil. The resulting brand image is stunning, and unlike anything you would see on a job site. It’s 100% professional and easily conveys accuracy and precision.
We finalized the logo and selected color codes in CMYK, RGB, PMS and web tones. Then, we created a complete set of logo files, including PDF, JPEG, EPS, and PNG. We provided the logo in all black, all white, and full color. We also provided a guidelines sheet that included the fonts, color palette, and general guidelines for using the logo.
At the presentation of the logo, we also presented to the client a sitemap outlining the included pages for the website project. Before stepping a foot into a website build, we’ve got to know exactly what pages are required for the site and where they will live in the menu hierarchy. Upon approval of the sitemap, our team sets our to create a website wireframe that will serve as the blueprint for the build.
Additionally, at this juncture, we speak with our client about website hosting, and what our package includes. WordPress websites require regular updates and maintenance, and our team handles that internally for our website hosting clients. We presented the package to Acoustical Services, and they agreed that our hosting would support their need well.
When the logo is selected and approved, we move directly into the design of the business card. We presented Acoustical Services with three options for a business card design, and they ultimately chose a beautiful black card with the icon in copper foil and additional copper foil accents on the front of the card. The business cards certainly convey the professional image that we set out to create.
Upon selection of a business card design, our team finalizes the design and typesets business cards for up to 5 team members. We also provide print quotes, including shipping costs.
Next, we transferred the logo design and color palette to the rest of the stationery package for Acoustical Services. We created new letterhead, envelope, and message card designs that would equip the company to communicate with partners, vendors, and clients in a professional manner.
Typically, a wireframe will be a reorganization of an existing website so that it makes more sense to the user and serves as a better sales tool.
However, Acoustical Services was operating sans website and had been for 27 years. This was our opportunity to really hone in on what they do, who they do it for, and why anyone should care.
We used this phase to lay out the structure of the website and to sort and classify their services. This is a huge organizational win for any business, and it really gave Acoustical Services cause to pause and examine how they structured their offerings and how they communicated those offerings.
Wireframes can be tricky to review. We set up a meeting with Acoustical Services to walk them through the wireframe page by page. As we reviewed the structure of the soon-to-be-website, we talked through the calls to action and content to ensure that everything aligned with the goals of the website and the goals of the business as a whole.
Overall, the wireframe was approved with minimal revisions and our team got to work designing the site.
Based on the approved logo and business card, we worked to implement the visual direction into the website pages. Additionally, we developed copy for the website that would convey key messaging and prompt viewers to take action.
The resulting design is a stunning compilation of images and copy that capture the viewer upon page load and consistently nudge them to the intended action, which is to get a quote or call now. The website takes the user through a journey that explains what the company does, who they work for, and why what they do is important.
Additional information is available to the user on-demand, but the focus is an experience that drives them to the primary calls to action.
The website is 100% mobile responsive, and was designed with the viewer in mind. Upon completion of the design, our team presented PDFs of key pages to the client for review and approval.
The design was approved quickly, and we prepared the website assets for development.
Our website development process includes the build of a custom WordPress website on a staging server, based on the approved website design.
While our website development team is compiling the code, our content and design teams prepare all images and text to be entered into the Content Management System. Upon completion of both build and content entry, we complete internal testing before sending to client for review and approval.
We do both a Pre-Launch and a Post-Launch Closeout, which includes testing forms and buttons, entering meta tags on images, setting up google analytics, and creating a backup of the site.
In the final phase of the project, we launched the website on a domain that Acoustical Services owned already. For some of our clients, we are able to secure a domain if needed, while others own an unused domain, and still others have an existing site on their URL that we’ve got to swap out with the new one.
Directly following the launch, we completed our Post-Launch Closeout to ensure that after the launch, all website functionality is working as intended, and that the site is rendering well on both desktop and mobile.
Finally, we notified Acoustical Services that their website was live (yay!). To closeout the project, we provided them with a training video that summarized how to update key content in the backend of WordPress, as well as a back up of their website. We also sent over their logo files and guidelines and the print-ready PDF files for the stationery and congratulated them on a beautiful new brand.